Wednesday, February 03, 2016

Samsung TV - USB Device Not Found - Power Overload error message

I'm posting this since there's very little information available that explains how to resolve the following error message that you might receive on your Samsung TV.  For many months, I have been receiving an error message pop up on the bottom left corner of my screen.  The error message would say "USB Device Not Found. USB1 (or USB2) Power Overload."  This message popped up without me ever doing anything with either USB port.  In fact, I've never even used the USB ports on my Samsung TV.  The message would appear at random and stay on for a few seconds or minutes.  It's more annoying than anything.

To resolve this issue, I went to Samsung's website and navigated to their support section for my particular Samsung TV model.  From there, you can download the latest firmware update for your TV and copy it to a USB flash drive.  Once the firmware update is on your flash drive, you'll need to extract the files since they're zipped.  At that point, you'll plug the flash drive into your TV's USB port.  Go to your TV's menu and navigate to the section where you can update your firmware.  On my specific Samsung, I went to my TV's Menu >> Support >> Software Upgrade >> By USB.  This will start the update process and your TV will reboot once complete.

So far, my TV has operated great after the firmware update. I've not received the USB Device Not Found, USB1 or USB2 Power Overload error.  Hopefully this will resolve the issue for me permanently.  I'll update this post if the error message reappears.

5 comments:

Travis Dodrill said...

Or just hold the exit button on your TV for 10 secs and reset original settings. This knowledge would saved me 45 mins on the internet & phone with a Samsung rep. This set of instructions didn't help me.

Unknown said...

Thanks you so much for sharing the info. My samsung TV is like 8 yrs old and works great and just get the same massage. I hope the firewall woks for it.

Unknown said...

Thanks you so much for sharing the info. My samsung TV is like 8 yrs old and works great and just get the same massage. I hope the firewall woks for it.

Unknown said...

Tired this method. It did not work for me. Same error message.

Anonymous said...

I went to MENU/?* /Software Update/ By online or Alternative Software-- If you system is connected to internet there should be software alternates which it asked me if I wanted to change from one to the other when I hit "Alternate Software". I hit yes. They system restarted and 10 seconds later the USB Message went away and has not come back although I am paranoid of trying to plug in any other item into the usb post. *(Question Mark is Last item in menu)